🧭 Eisenor Privacy Policy

This page describes how personal data is processed when using 🧭 Eisenor and connected Telegram bots.

1. Data Controller and Scope

🧭 Eisenor is a Telegram bot that lets each user connect and manage one linked bot (token or Telegram managed-bot flow). This policy covers data processed in 🧭 Eisenor, in that linked bot operated by the same backend, on these website pages, and in Payhip license flows.

2. Data We Process

• Telegram identifiers and profile metadata for you, staff, moderators and chats involved in the service.
• Connected bot technical data (including the bot token stored encrypted server-side), webhook configuration and scheduling/broadcast metadata.
• Operational logs for reliability, security and abuse prevention.
• Payment and Payhip license verification data needed for Pro status.

3. Why We Process Data

• Provide linking (managed bot or token), broadcasts, one-off scheduling, optional deletion/Pin, staff summaries and chat lists.
• Manage Pro subscriptions, renewals and license validation.
• Prevent abuse, investigate incidents and keep the service stable.
• Provide technical support when you request it.

4. Data Retention

Data is retained only for the time needed to provide the service and comply with legal/operational obligations. Retention periods may vary by data category (account, technical logs, payment records).

5. Third-Party Services

🧭 Eisenor depends on third-party platforms (for example Telegram and payment provider PayHip). Their data handling is governed by their respective policies.

6. Contact and User Rights

Users can request information, correction, or deletion where applicable by contacting support channels provided by Bottaviano/Eisenor.